Servers Maintenance

As part of our ongoing efforts to ensure the best possible service, we’re starting a servers maintenance cycle. This cycle may result in some downtime for Triond.com and the publishing services (i.e. publishing may be delayed for a while).

Our content sites are less likely to be effected but it is still a possibility.

We apologize on any downtime. We will update you when the maintenance cycle is finished.

Update: A significant portion of the maintenance is already behind us. We are aware of some occasional “blank” pages, and stats graphs that are not yet loading properly. Publishing is still on hold as well.

Update: Publishing is now working again.

Update: “Blank pages” are gone and stats graphs are showing. At this point everything seems to be functioning properly. Please let us know if you are still experiencing any problems.


  1. Dialga says:

    Hopefully the maintence won’t last too long. :)

  2. Dark Antirex says:

    OMG my whole article lost.

  3. REPuckett says:

    Our content sites are less likely to be effected but it is still a possibility.

    I don’t mind certain periods of down time for improvements upon the site. However, the above statement is just a little disconcerting. There is no reason, in my mind, that it should be in question what will be effected and what will not.

  4. ammearth says:

    A little advance notice would have been nice. Perhaps before the next maintenance cycle? Will maintenance settle to a predictable event? Thank you.

  5. bethenya says:

    When I logged in triond I thought my articles were lost before I saw that message that you had maintenance on this site. Ammearth is correct, you must have an advance notice.

  6. Alistair Briggs says:

    I can’t log into the site at all anymore. Can open the front page but when I put log in details in nothing happens. :(

  7. estelle says:

    @Alistair – Please wait until maintenance is over; then you will be able to log in.

  8. Jeffrey Miller says:

    It would have been the acme of courtesy to give us a heads up–like our servers will be down 6:00GMT blah, blah, blah. Other sites do this.

  9. Alistair Briggs says:

    @ Estelle: Thanks, hopefully it won’t be too long.

  10. Dark Antirex says:

    My article was published within a half hour, but do visits bring me money during the maintenance?

  11. Shahar Solomianik says:

    Dark Antirex,

    The maintenance is almost finished by now, and your earnings weren’t harmed.

  12. Dark Antirex says:

    Thank you for the quick answer.

  13. Alistair Briggs says:

    I still can’t log in.

  14. Patsy Collins says:

    Is the maintenance still ongoing? My dashboard is displaying lots of boxes saying ‘Open Flash Chart
    IO ERROR
    Loading test data
    Error #2032′.

  15. Shahar Solomianik says:

    Patsy Collins,

    Those are the stats graphs that aren’t loading. We’re working on it.

  16. Saman Sharif says:

    OH Thank You God, I just submitted and article and I hope it goes through

  17. STEVE says:

    Our content sites are less likely to be AFFECTED but it is still a possibility.

    sorry but I hate when people say EFFECTED instead of AFFECTED

  18. Spa1918 says:

    It’s 9 am in the morning and still when I log in I get a blank page. How much longer will this go on?

  19. Shahar Solomianik says:

    Spa1918,

    We are still working on the “Blank pages” issue. In the meantime, whenever you get a blank page, try to refresh the page, and you should get the page you want.

  20. BullwinkleMuse says:

    “We apologizes on any downtime.”

    My question regarding how some content manages to get published on Triond has just been answered definitively.

  21. 202c23c4468a5c8f12efb2bb05e18c9a
    This is the code I encountered when I tried to fix one of my articles. I don’t know what it means, but I’m reporting it because the message on the page said I should.

    Thank you.
    Anne

  22. Shahar Solomianik says:

    Anne,

    Thanks for reporting this. Fixed.

  23. Jeffrey Miller says:

    I am still waiting for three articles to be published–one of them is from three days ago.

    Triond what gives?

    Is it because I am posting from South Korea? And don’t tell me, “oh it takes time and because of a holiday or weekend…yada yada yada.” I see everyone else getting published.

  24. My Triond Toolbar isn’t working. I get the “Can’t connect to website. Click to refresh!” message. Is this related to the maintenance?

  25. samuel says:

    Is this sever maintenance over now? as i am not able to see the stats ans graphs and my earnings of today.

  26. Patsy Collins says:

    It seems to all be working fine now. Thanks.

  27. lostash says:

    Can’t upload any damn pictures!!!!

  28. Karen Gross says:

    I didn’t know that the problem was at your end, and so I tried several times to send a photo. Is this content lost in cyberspace, or will you get 4 copies of my submission? I thought that maybe my description was too long or something, so I kept changing it and trying again.

    Will your system know to just post the first one?

  29. JBerkeley says:

    Scotty, How long until you have those dilithium crystals repaired? Scotty! I don’t have time! The Klingons are approaching!

  30. EBrown says:

    Same problem as Lostash: Can’t submit pictures.

  31. kjain666 says:

    my problem-my earnings won’t budge…….my “next payment” has stopped and “earnings this month” has increased

  32. Jenny Heart says:

    Half the time I can’t leave comments on other writer’s articles.

  33. Karen Gross says:

    I still can’t submit photos. I get the message 413 Request Entity Too Large.

  34. A.G. says:

    All 4 of my Kleep video pages are blank and it is 9:40 p.m. Central time.

  35. A.G. says:

    Oops. My Gomestic website article is still blank also.

  36. A.G. says:

    This is blank also.

  37. ammearth says:

    While I can get my information by clicking on the Triond icon in my browser, the Triond tool is not registering any data. The error message is
    “! Can’t connect to website. Click to refresh!”. Refresh doesn’t restore the Triond tool functions. Please help.

  38. ajsta says:

    I have a little problem, within the triond editor, any photo I upload has a red X, but when I do preview my article it does show the photo, and resent published work does have the photos.

    It’s little annoying, when creating a photo gallery, but other than that triond is working fine since the downtime.

  39. I cannot upload any pictures to my articles. It keeps acting like it is uploading and then no picture shows up. I’ve had this problem since yesterday following the downtime.

  40. samuel says:

    it has been over 15 hours and till now the website has not got repaired and i cannot vews my stats.

  41. estelle says:

    @Jeffrey Miller – Our editors will review your pending content shortly. Thank you for your patience.

  42. estelle says:

    @Greyian Storm, @kjain666, @samuel, @ammearth, @A.G. – Yes, this was because our site was down for maintenance.

  43. estelle says:

    @everyone – We are currently working on resolving the issue regarding the Online Editor’s image uploader. Thank you for your patience.

  44. estelle says:

    @samuel – If you are still experiencing a problem viewing your stats, please let us know your Triond username as well as which browser and browser version you are using.

  45. I have no problems thanks estelle for all the responses :)

  46. lovely honey says:

    many of my pending poems have yet to be published,

    2 or three days behind schedule

    please have a relook thanks

  47. samuel says:

    all is good for me now. thanks

  48. I’m still getting an error with the toolbar.

  49. ammearth says:

    9:52pm and the Triond tool on my browser is still not functioning. If the site is up and running, shouldn’t the stats tool (or widget or whatever) be working by now? Thank you.

  50. estelle says:

    @lovely honey – Yes, our editors will review your pending content shortly.

  51. estelle says:

    @Greyian Storm, @ammearth – Our tech team is currently working on the toolbar issue. We hope to have it resolved shortly.

  52. Reylan says:

    Estelle, kindly inform your editors about my pending content. I hope it will be published soon enough. Thanks in advance!

    Best regards,

    Reylan

  53. Reylan says:

    I’ve had difficulties publishing my articles since November 1… I think there’s really something wrong with my account. Here’s wishing that it would be fixed as soon as possible.

  54. Jeffrey Miller says:

    Same here Reylan.

    I am waiting for 7 essays to be published and two others, were published (I got the email notification from Triond) and then disappeared. No, not from me, they were never listed on my content.

    What’s going on Triond?

  55. estelle says:

    @Reylan, @Jeffrey Miller – We were experiencing a problem but are resolving it now. We apologize for the delay and thank you for your patience.

  56. ammearth says:

    This glitch still exists:

    “While I can get my information by clicking on the Triond icon in my browser, the Triond tool is not registering any data. The error message is
    “! Can’t connect to website. Click to refresh!”. Refresh doesn’t restore the Triond tool functions. Please help.”

    Thank you.

  57. Lady Sunshine says:

    Images are not uploading in Online Editor. What gives? Please rectify. And please respond!

  58. ammearth says:

    I have been polite and very patient. The courtesy of an answer would be appreciated. Otherwise don’t ask for input if you’re going to ignore it.

  59. estelle says:

    @ammearth – Our tech team is currently working on resolving the Triond toolbar issue.

  60. estelle says:

    @Lady Sunshine – This issue has been resolved. You may now upload images again.

  61. Shahar Solomianik says:

    Firefox toolbar is working again. You’ll need to update it to the latest version.

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