We’re currently experiencing outage of some of our sites. Our tech guys are on it. Hopefully it will all be solved soon. Stay tuned for updates.

UPDATE: All sites are operating normally again.

Everything should be back to normal now. Content and Earning views are displaying data as usual.

Again – there was no data loss whatsoever. Your views, comments, likes and earnings were being logged during the time our engineers took care of the problems and all should be displaying correctly now.

The only thing that some of you may still notice is that today’s earning ‘disappeared’. Don’t worry, missing earnings data will be restored in the next few hours.

We apologize again for the inconvenience and thank you for your patience and supporting comments on the previous post.

Due to a technical problem in one of our servers, the Content Summary, My content and all Payment views are currently displaying no data.

Please don’t panic… All of your published content is still out there, showing and generating views, comments, likes and earnings as usual, and they are all logged on your behalf. Also, all of your earnings data are still in tact.  It just doesn’t show on your Triond dashboard.

Our engineering team is working on solving this problem. I apologize for the temporary inconvenience. Be rest assured that we are doing everything we can in order to restore data display to your Triond dashboards as soon as possible.

Everyday our Editorial Team receives thousands of content items. While we’d like to publish every submission, sometimes an item just isn’t quite ready for its gala debut. Maybe it needs another once-over for spelling and grammar, or maybe it needs a new title that really shouts “Read me!”.  Maybe you forgot to correctly source your images, or perhaps you just got excited and submitted an incomplete article.

Well, making revisions is now easier than ever!

We’ve just released the latest upgrade to our editorial system that let’s you revise a declined item using our Online Editor interface.  If we can’t publish your work as is, you’ll automatically receive an email with a link to your revisable item, and you can work on fixing it right away.

You can see items waiting for revision on your Dashboard, or in the Revisions section under Content. Along with your content item you’ll see notes from our Editorial Team that will help you fix any mistakes as well as provide you with additional suggestions for improving your work.  Please note that if you have no articles waiting for revision, your Dashboard will not display any items for revision.

If you have any questions, feel free to send a note to support@triond.com

Happy revising!

Earlier this morning we caught wind of a slight error that caused your earnings to be reported incorrectly high, similar to the earnings reporting error from July. We have since fixed the reporting system, but you may have noticed the numbers on your dashboard and earnings tabs fluctuating a bit. If you saw a strangely high total under your earnings, we’ll bet that you were pretty happy to have your own “Black Friday” profit. However, we’re sorry to report that’s not actually the case.

Please know that NO earnings have been lost in this error, it was simply a miscommunication within our reporting system.  We understand this is frustrating, but glitches like this can happen in the online world. We work our hardest to prevent errors from occurring, but sometimes they do.

If you have any questions or concerns, please contact our Support Team at support@triond.com.

We hope you had a great Thanksgiving holiday and wish you a pleasant weekend.

N.B. – Black Friday is called “Black” Friday because companies who are in the “red” (meaning they are spending more than they are making) hope that the Holiday shopping rush will push their bottom line into the black (by making a nice profit). So, no, it’s not because the huge crowds make you black out…

Happy (turkey) publishing!

We’re half-way into September already and in another week Summer is officially over. Don’t be sad though, we’ve just sent out a lovely reminder of summer fun – August payments!

Payments have been posted today, so please check your designated payment method. PayPal users, check your balance online. If you use Western Union, check your email for a note with the transaction number of your wire transfer. For our check recipients, be on the look out for a piece of snail mail arriving shortly.

If you have questions about payments, check our Help Center topic on earnings for more information. You can always email support@triond.com if you don’t find the answer to your question online.

Happy publishing!

I am glad to say that the server maintenance issue is over now. The servers are back online and everything seems to be working properly now.

I would like to apologize for the outage last week and for the inconvenience it caused.

I would also like to thank all of you who posted those encouraging comments during that rough time. It meant a lot to us.

We hope this will be the end of the server maintenance issue. All services are going down for a short period of time and should be up again soon.

Tonight at 3am PST there will be another 1 hour of maintenance. The purpose is to inspect that the last upgrade is performing as expected. We will be up as soon as possible. We will keep you posted, check back for updates.

As you may have noticed, our sites are unavailable at the moment. This is due to technical problems in our servers. We are working on solving those problems and hope to be up again ASAP.

Please bare with us.